Bough Cat Wall Hammock
Free Shipping
30 Days Easy Return
Customer Support
Description
A cloud-soft hideaway, lifted right off the floor. The Bough Cat Wall Hammock gives your cat the raised, watch-everything perch she instinctively craves, with a heavyweight canvas sling cradled between solid bamboo brackets and a deep plush faux-fur pad on top for warm, sink-in naps. It mounts flat into two wall studs, takes up zero floor space and comes in 6 bamboo and canvas colours.
♥ WHY YOU'LL LOVE IT
- ✔ Her favourite spot up high — elevated resting helps cats feel safe, calm and in charge of the room.
- ✔ Cloud-soft plush pad — a shaggy faux-fur bed adds warmth and cushioning on top of the sling.
- ✔ Cradling canvas sling — heavyweight cotton canvas hugs her body for a secure, cocooned nap.
- ✔ Easy to keep fresh — the plush pad is machine-washable on a cold, gentle cycle.
- ✔ Strong and space-saving — solid bamboo brackets screw into two studs and hold up to 29.5 kg / 65 lb.
- ✔ Designer finishes — Chestnut, Natural or Onyx bamboo with a Natural or Charcoal sling and matching plush.
📏 SPECIFICATIONS
- Dimensions: 46 cm W × 28 cm D × 5 cm H / 18 in W × 11 in D × 2 in H
- Weight capacity: 29.5 kg / 65 lb
- Product weight: 3.2 kg / 7 lb
- Materials: solid bamboo, heavyweight cotton canvas, plush faux fur, steel hardware
- Includes: 2 bamboo mounting brackets, grommeted canvas sling, plush faux-fur pad, mounting hardware
- Mounting: screws into 2 wall studs spaced 41 cm / 16 in apart
- Care: machine wash the plush pad cold on gentle, hang to dry
- Colours: Onyx / Natural, Onyx / Charcoal, Chestnut / Natural, Chestnut / Charcoal, Natural / Natural, Natural / Charcoal
Free Shipping
United States
Free standard shipping is available on all orders within the United States.
United Kingdom
Free standard shipping is available on all orders within the United Kingdom.
Canada
Free standard shipping is available on all orders within Canada.
Australia
Free standard shipping is available on all orders within Australia.
Orders are processed Monday through Friday, excluding holidays.
Orders placed before 5:00 PM EST will begin processing the same business day. Orders placed after this time will begin processing on the next business day.
- Processing Time: 1–2 business days
- Transit Time: 6–8 business days
- Estimated Delivery Time: 7–10 business days
While we work hard to ensure timely delivery, occasional delays may occur due to factors outside our control, including:
- Inventory availability or order processing capacity
- Increased order volume during peak seasons
- Carrier delays or transportation disruptions
- Severe weather events, natural disasters, labor strikes, or customs processing for international shipments
Lost Packages
If your package has not been delivered within 15 business days after the estimated delivery date, please contact our customer support team.
Purrela will coordinate with the carrier to locate the shipment and, if necessary, arrange for a replacement or refund in accordance with our policies.
If a significant delay occurs with your order, our team will notify you as soon as possible.
For additional details, please visit our Shipping Policy page.
Returns & Refunds
We want you and your feline companion to love every purchase from Purrela. If something isn't quite right, eligible items may be returned within 30 days of delivery.
How to Start a Return
To initiate a return, please contact our support team at:
Our team will provide return instructions and the appropriate return address.
Return Conditions
To be eligible for a return, items must:
- Be unused and in their original condition.
- Be returned with all original packaging, accessories, and tags.
- Have a return request submitted within 30 days of delivery.
Please note that returns sent without prior authorization cannot be accepted.
Refund Processing
Once your return has been received and inspected, we will notify you whether your refund has been approved.
If approved, your refund will be issued to your original payment method within 7 business days.
Purrela does not charge restocking fees on eligible returns.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible.
If visible damage is present upon delivery, we recommend refusing the shipment (where possible) and contacting our support team immediately.
If damage is discovered after opening the package, please notify us within 48 hours of delivery and include photos of both the product and its original packaging.
For verified damaged, defective, or incorrect items, Purrela will cover all return shipping costs and arrange a replacement or refund at no additional cost.
Return Shipping
Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect.
We recommend using a trackable shipping service, as Purrela cannot be responsible for return shipments that are lost or undelivered.
For complete details, please visit our Returns & Refund Policy page.
Size Guide
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- Free Shipping
- 30 Days Easy Return
- Customer Support
Size Guide
- Free Shipping
- 30 Days Easy Return
- Customer Support
Size Guide
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HER CLOUD ON THE WALL
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Thoughtfully Designed. Carefully selected. Designed for peace of mind.
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