How do I introduce this bed to my pet at home?

Simply place the bed in a quiet corner, crate, or your pet’s favorite spots. Encourage them with treats or toys to explore and settle onto the plush surface. Most pets enjoy the soft cushioning right away!

Is the bed’s material safe and easy to clean?

Absolutely! The bed is made from high-quality, pet-safe plush and fabric. The removable cover allows for quick washing by hand or machine, so your pet’s space stays fresh and clean effortlessly.

Can I wash the bed and how should I maintain it?

Yes! Remove the cover and wash it on a gentle cycle or hand wash as needed. Let it air dry completely before reassembling to maintain the plush texture and comfort. Regular shaking fluffs and refreshes the bed.

Is this bed suitable for use year-round indoors?

Definitely—the plush material keeps pets warm in winter, while its breathable design is comfortable in cooler rooms all year. This bed fits perfectly in any space, from bedrooms to living rooms to crates.

Will this bed help with my pet’s anxiety or stress?

Yes, the calming plush and snug shape are designed to mimic a cozy den, helping to reduce anxiety and offer a sense of security. It’s a perfect solution for pets who crave comfort during storms or changes at home.

Haven Calming Cat Sofa Bed

Description

Every cat wants a place that feels like hers — the Haven gives her one. This plush bolster sofa bed surrounds your cat with soft, raised ribbed walls she can lean and rest her chin against, while a deep tufted cushion cradles her from below. That snug, walled-in shape answers a cat's instinct to nestle somewhere secure, easing anxious energy and inviting the kind of deep, contented sleep that helps her feel safe — in the bedroom, the living room, or her sunniest corner.

♥ Why You'll Love It

✔ Calming raised bolster walls — cradle head and neck and create a reassuring, enclosed retreat.
✔ Soft reversible cushion — plush on one side, cool-touch on the other; lift it out to wash.
✔ Cozy ribbed plush — velvety texture cats love to knead and snuggle into.
✔ Non-slip base — stays put on hardwood, tile and laminate.
✔ Machine washable — easy-care fabric that stays fluffy wash after wash.
✔ Nine colors & four sizes — a calm match for every cat and any room.

📏 Specifications

Material: Soft ribbed plush walls · reversible padded cushion
Design: Rectangular bolster sofa with raised cradling sides · non-slip base
Sizes (L × W × H): S 48×40×12 cm / 18.9×15.7×4.7 in · M 58×45×14 cm / 22.8×17.7×5.5 in · L 68×50×16 cm / 26.8×19.7×6.3 in · XL 78×60×17 cm / 30.7×23.6×6.7 in
Colors: Grey · Charcoal · Light Brown · Red · Pink · Beige · Black · Lavender · Light Blue
Care: Machine washable · air or tumble dry low

Free Shipping

United States

Free standard shipping is available on all orders within the United States.

United Kingdom

Free standard shipping is available on all orders within the United Kingdom.

Canada

Free standard shipping is available on all orders within Canada.

Australia

Free standard shipping is available on all orders within Australia.

Orders are processed Monday through Friday, excluding holidays.

Orders placed before 5:00 PM EST will begin processing the same business day. Orders placed after this time will begin processing on the next business day.

Processing Time: 1–2 business days
Transit Time: 6–8 business days
Estimated Delivery Time: 7–10 business days

While we work hard to ensure timely delivery, occasional delays may occur due to factors outside our control, including:

Inventory availability or order processing capacity
Increased order volume during peak seasons
Carrier delays or transportation disruptions
Severe weather events, natural disasters, labor strikes, or customs processing for international shipments

Lost Packages

If your package has not been delivered within 15 business days after the estimated delivery date, please contact our customer support team.

Purrela will coordinate with the carrier to locate the shipment and, if necessary, arrange for a replacement or refund in accordance with our policies.

If a significant delay occurs with your order, our team will notify you as soon as possible.

For additional details, please visit our Shipping Policy page.

Returns & Refunds

We want you and your feline companion to love every purchase from Purrela. If something isn't quite right, eligible items may be returned within 30 days of delivery.

How to Start a Return

To initiate a return, please contact our support team at:

info@purrela.com

Our team will provide return instructions and the appropriate return address.

Return Conditions

To be eligible for a return, items must:

Be unused and in their original condition.
Be returned with all original packaging, accessories, and tags.
Have a return request submitted within 30 days of delivery.

Please note that returns sent without prior authorization cannot be accepted.

Refund Processing

Once your return has been received and inspected, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 7 business days.

Purrela does not charge restocking fees on eligible returns.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible.

If visible damage is present upon delivery, we recommend refusing the shipment (where possible) and contacting our support team immediately.

If damage is discovered after opening the package, please notify us within 48 hours of delivery and include photos of both the product and its original packaging.

For verified damaged, defective, or incorrect items, Purrela will cover all return shipping costs and arrange a replacement or refund at no additional cost.