How do I use this calming collar for my cat?

Place the collar loosely around your cat's neck, leaving two fingers of space for comfort, then trim off any excess length for a custom fit. It activates with your cat's body heat, releasing soothing pheromones for up to 30 days. No stressful setup — simply put it on and let her relax.

Is the calming collar safe and comfortable for my cat?

Yes! The collar uses soft, non-toxic, hypoallergenic silicone that's gentle for all-day wear on cats and kittens. It's designed to slip free if it snags during play, and the water-resistant material keeps it comfortable wherever your cat goes. Remove it if any irritation occurs.

Do I need to replace or recharge the calming effect?

No batteries or charging needed! The collar works for up to 30 days after opening. Simply replace it monthly to maintain continuous calming support and keep your cat comfortable, at home or while travelling.

Can this calming collar be worn indoors and outdoors?

Yes. The collar is safe for everyday indoor wear and for supervised trips outdoors on a harness or in a carrier. Durable, water-resistant, and designed to slip free if snagged, it keeps your cat comfortable and settled wherever she is.

Will this collar help my cat feel calmer during stressful moments?

Many cats do settle more easily with gentle pheromone support. It's a helpful aid for vet visits, travel, fireworks, or a new home, encouraging your cat to feel safe and settled. Every cat is different, so pair it with a calm environment for the best results.

Serene Calming Cat Collar

Description

A calmer cat, and calmer days for you both. Some days feel big to a cat — a carrier trip, a thunderstorm, a house full of new sounds. The Serene Calming Cat Collar wraps her in a gentle sense of reassurance, releasing soothing calming pheromones that help her feel more like herself. No sedatives, no harsh fragrances — just quiet, steady comfort she can wear for up to 30 days at a time, in 11 colors to suit her best.

♥ WHY YOU'LL LOVE IT

✔ Gentle, drug-free calm — soothing pheromones support a relaxed, settled mood, with no sedatives.
✔ Ready for stressful moments — a comforting companion for travel, vet visits, fireworks and thunderstorms.
✔ Barely-there comfort — soft, flexible silicone she'll forget she's wearing.
✔ Adjustable & secure — trim to size for a snug, comfortable fit on kittens and adult cats.
✔ Water-resistant — shrugs off splashes and everyday play.
✔ Long-lasting — continuous gentle support for up to 30 days per collar.
✔ 11 colors — choose the shade that suits her best.

📏 SPECIFICATIONS

Material: soft, water-resistant silicone
Fit: adjustable & cut-to-fit, up to 38 cm / 15 in neck
Duration: up to 30 days per collar
Approach: drug-free calming pheromones (no sedatives)
Colors: Black, Purple, Red, Rose Red, Blue, Gray, Orange, Green, Brown, Sky Blue, Yellow
Care: introduce gradually; remove if any irritation occurs

Free Shipping

United States

Free standard shipping is available on all orders within the United States.

United Kingdom

Free standard shipping is available on all orders within the United Kingdom.

Canada

Free standard shipping is available on all orders within Canada.

Australia

Free standard shipping is available on all orders within Australia.

Orders are processed Monday through Friday, excluding holidays.

Orders placed before 5:00 PM EST will begin processing the same business day. Orders placed after this time will begin processing on the next business day.

Processing Time: 1–2 business days
Transit Time: 6–8 business days
Estimated Delivery Time: 7–10 business days

While we work hard to ensure timely delivery, occasional delays may occur due to factors outside our control, including:

Inventory availability or order processing capacity
Increased order volume during peak seasons
Carrier delays or transportation disruptions
Severe weather events, natural disasters, labor strikes, or customs processing for international shipments

Lost Packages

If your package has not been delivered within 15 business days after the estimated delivery date, please contact our customer support team.

Purrela will coordinate with the carrier to locate the shipment and, if necessary, arrange for a replacement or refund in accordance with our policies.

If a significant delay occurs with your order, our team will notify you as soon as possible.

For additional details, please visit our Shipping Policy page.

Returns & Refunds

We want you and your feline companion to love every purchase from Purrela. If something isn't quite right, eligible items may be returned within 30 days of delivery.

How to Start a Return

To initiate a return, please contact our support team at:

info@purrela.com

Our team will provide return instructions and the appropriate return address.

Return Conditions

To be eligible for a return, items must:

Be unused and in their original condition.
Be returned with all original packaging, accessories, and tags.
Have a return request submitted within 30 days of delivery.

Please note that returns sent without prior authorization cannot be accepted.

Refund Processing

Once your return has been received and inspected, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 7 business days.

Purrela does not charge restocking fees on eligible returns.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible.

If visible damage is present upon delivery, we recommend refusing the shipment (where possible) and contacting our support team immediately.

If damage is discovered after opening the package, please notify us within 48 hours of delivery and include photos of both the product and its original packaging.

For verified damaged, defective, or incorrect items, Purrela will cover all return shipping costs and arrange a replacement or refund at no additional cost.