Terms of service

Overview

This website is operated by Purrela. Throughout the site, the terms “we,” “us,” and “our” refer to Purrela.

By accessing our website, browsing the store, or purchasing from us, you agree to be bound by these Terms of Service, including any policies referenced within this document or available through our website.

These Terms apply to all users of the website, including customers, browsers, merchants, vendors, and contributors of content.

If you do not agree to these Terms, please discontinue use of the website and services immediately.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to offer our products and services online.

Eligibility & Website Use

By using this website, you confirm that:

  • You are at least the age of majority in your country or state of residence
  • You will not use our products or services for unlawful purposes
  • You will not violate any applicable laws or regulations while using this site
  • You will not introduce malicious code, viruses, or harmful software

Any misuse of the website or violation of these Terms may result in suspension or termination of access.

Product Information & Availability

We strive to present all products, descriptions, pricing, and images as accurately as possible.

However:

  • Product colors may vary depending on screen settings
  • Availability may change without notice
  • Product pricing may be updated at any time
  • Certain items may be offered exclusively online

We reserve the right to limit or discontinue products or services at our discretion.

Orders & Billing

Purrela reserves the right to refuse, limit, or cancel any order at any time, including orders that appear fraudulent, unauthorized, or in violation of these Terms.

Customers agree to provide current, accurate, and complete billing and shipping information for all purchases.

If changes are made to an order, we may attempt to notify you using the contact information provided at checkout.

Shipping & Returns

By placing an order with Purrela, you acknowledge and agree to our Shipping Policy and Returns & Refund Policy available on our website.

Please review those policies carefully before completing a purchase.

Third-Party Services & Links

Our website may contain links, integrations, or tools provided by third parties.

Purrela is not responsible for:

  • Third-party website content
  • External services or software
  • Third-party policies or practices
  • Transactions completed outside our website

Use of third-party services is at your own discretion and risk.

User Submissions & Feedback

If you submit reviews, suggestions, ideas, comments, or other materials to Purrela, you grant us the right to use, edit, reproduce, publish, and distribute such content without restriction or compensation.

You agree that your submissions will not:

  • Violate intellectual property rights
  • Contain unlawful or abusive material
  • Include malicious software or misleading information
  • Infringe upon the rights of others

You remain solely responsible for the content you submit.

Intellectual Property

All content on this website, including but not limited to:

  • Branding
  • Logos
  • Product images
  • Website design
  • Graphics
  • Text
  • Layouts

is the property of Purrela or its licensors and may not be copied, reproduced, or distributed without written permission.

Accuracy of Information

While we aim to keep website information accurate and current, occasional errors, inaccuracies, or omissions may occur.

We reserve the right to:

  • Correct errors
  • Update information
  • Modify pricing
  • Cancel orders if necessary

without prior notice.

Prohibited Activities

You may not use this website:

  • For unlawful or fraudulent activity
  • To violate intellectual property rights
  • To distribute harmful software or malicious code
  • To collect personal information from others
  • To interfere with the security or functionality of the website
  • To transmit spam, phishing attempts, or misleading communications

Violation of these rules may result in immediate termination of access.

Disclaimer of Warranties

All products, services, and website content are provided “as is” and “as available” without warranties of any kind, either express or implied.

Purrela does not guarantee uninterrupted, secure, or error-free operation of the website or services.

Limitation of Liability

To the fullest extent permitted by law, Purrela shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Indemnification

You agree to indemnify and hold harmless Purrela, its affiliates, employees, contractors, service providers, and partners from any claims, liabilities, damages, or expenses arising from your breach of these Terms or misuse of the website.

Termination

We reserve the right to terminate or suspend access to our website or services without notice if we believe a user has violated these Terms.

These obligations and liabilities incurred prior to termination shall survive termination of this agreement.

Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of the United States.

Updates to These Terms

We may update or revise these Terms of Service at any time by posting changes to this page.

Continued use of the website following updates constitutes acceptance of those changes.

Contact Information

Store Name: Purrela
Address: 1030 Element Cir, Garner, North Carolina, USA, 27529
Email: info@purrela.com
Phone: 910-360-6230
Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

We do our best to reply back to your email within 1-2 business days.